conflict management and school leadership

endobj endobj /ExtGState 42 0 R /Count 11 << This kind of conflict can lead to deep discussions that positively impact students. endobj /ExtGState 51 0 R /Type /Catalog /Type /XObject The aim of the present work was to assess the issue of school conflict, its sources, and the effectiveness of different conflict management styles in Secondary Education school units in Greece. Many styles of conflict management behavior have been researched in the past century. >> /Kids [5 0 R 6 0 R 7 0 R 8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R /ProcSet [/PDF /ImageC /Text] /Font 49 0 R /LC 0 /Font 52 0 R /Font 37 0 R /Resources << stream << Each of these groups has its own problems, needs, views, expectations, and demands which often conflict with the ideals, demands, and views of others in the educational enterprise. Innovative Leadership, Transformational Leadership, Conflict Management, E ducation, E ducational Managers, C onflict, W ork Relations, S chool Principal, T eacher Welfare, P ublic Service Act, L eadership, C ommunication, T eaching and /Type /Page /Creator >> /Contents 41 0 R /Resources << You can download the paper by clicking the button above. /ProcSet [/PDF /Text] /ca .2 /Rotate 0 /CA 1 Conflict may occur in any organization (and hence school) and, for schools, conflict management style is a joint activity and the degree of its effectiveness determines the type of impact of conflict on school performance. Conflict management is a skill that leaders must be able to employ when needed to help foster a productive working environment (Guttman, 2004). Those in campus leadership positions are certain to face conflict situations on a regular basis. /LJ 0 endstream The key is conflict management. /Type /Page �[2{��o �O}�����m�glۣ�M�% 8�X�����^h?\mm ��&*���Dj��o]fGJy}�֥����W.�� (conflict arising from sets of prescribed behaviour) and (3) resources con-flict (conflict stemming from interest groups competing for organizational resources). /BitsPerComponent 8 << Conflict Management and School Leadership Vuyisile Msila PO Box 392, College of Education, University of South Africa, UNISA 0003 South Africa E-mail: msilavt@unisa.ac.za KEYWORDS Conflict Management. 10 0 obj endobj endobj %���� /Author >> /Resources << Data was collected from a sample of randomly selected 250 school administrators and teachers working in seventeen primary schools, public and private, in the Van province of East Anatolia, Turkey. >> Conflict management is the 1 0 obj Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. /ColorSpace /DeviceRGB endobj /Contents 50 0 R /F7 24 0 R /Contents [66 0 R 67 0 R] Robbins16 identifies three sources of organizational conflict and indicates that an understanding of the source of a conflict improves the probability of effective conflict management. /ML 4 /Annots [68 0 R] /Producer (GPL Ghostscript 9.04) As a part of this module, we have two interviews – one with a negotiation expert on what it takes to be an effective negotiator, and the second with an industry expert on the topic of complex decision making. This study was conducted to understand the conflict management strategies of administrators and teachers. /Type /Page /Resources << /Resources << In addition to matrix management styles and globalisation, there are a number of other sources of conflict, including: Different cultures and assumptions Differing values, opinions and beliefs /Subtype /XML /rgid (PB:233868808_AS:98788584722432@1400564442065) Ability to manage or resolve conflict is therefore important for school leaders for smooth running of the school. /Type /Page endobj /Type /Page /Font 40 0 R stream /Rotate 0 Leadership and management are the terms that are often considered synonymous. /CreationDate (D:7-28-2012, 12:32:51+05'30') << /F6 23 0 R /Title << /ProcSet [/PDF /Text] Employees and management culture can be a hindrance to conflict management. Ramani & Zhimin, 2010). << Enter the email address you signed up with and we'll email you a reset link. Conflict Management Styles: Conflict management must aim at minimizing affective conflicts at all levels, attain and maintain a moderate amount of substantive conflict, and also to match the status and concerns of the two parties in conflict. �c(6�5)f;��j�mki�ұE}��M?Kx��[k��}f�J�'� ��1hV޳�.6��6���"�X�:���7Q��D��9��\���cDTik��3��-�#�Q��7�o�[�G�!�Ў[G�%�$py��J;��n�}��j�-�#�Q���~��!�U�Џ. Academia.edu no longer supports Internet Explorer. /Type /Pages LEADERSHIP & CONFLICT MANAGEMENT 3 Conflict Management Merriam-Webster (conflict, 2014) defines conflict as a difference in ideas or viewpoints that may result in a struggle for power or position. /Subject () There are few options available for school managers who wish to effectively tackle school conflicts. 9 0 obj /Font 65 0 R Professional Development of Principals: A Recipe for Future Schools. Conflict management and conflict resolution differ as shown in literature. /Contents 60 0 R Both parties to a conflict typically think … endobj /MediaBox [0 0 612 792] PDFCreator Version 1.2.3 << /Type /Metadata >> While conflict management is a method incorporated to facilitate a positive or at least an agreeable outcome. There is a realization that conflict management should be a skill that leaders need to give priority to … /Rotate 0 >> /BM /Normal /Resources << >> /MediaBox [0 0 612 792] /MediaBox [0 0 612 792] Having a discussion with a team about the role that healthy conflict can play, and what healthy conflict looks and sounds like, can help mediate unhealthy conflict and set the team on a powerful path. 11 0 obj Recognize that all of us have biased fairness perceptions. x��yp��}�h i�f&i2�2S�4d�IҤM�I�v��1M�6�N2iC�M�dhJ��Ʒ�|��`cc|b�ԧ$�>�u�CƦHZ�m�p��:˫߻Z��~�Ϯ���}w�w?�~��_�R Ѕ7����������f���������R�:f���z����\i�t�*\�n��]߸�Kw�7�Q޺63�p�:r�d�����k�-�U����t���!�z��1�l�k�k��͍h�mlm=�N���.l��6�k��j���ce�p��p�� ? �+Sl�V����˗���Gޗ"���%{O���ȇ�,Ej籬s�/�rF �}S��t���6�Z����;[�� /Type /Page >> To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser. /G3 16 0 R Definition of Conflict Management. Culture should therefore be considered in the planning of resolving any conflict. As a crucial component of management, remarkable leadership behaviour stresses upon building an environment in which each and every employee develops and excels. /Rotate 0 >> 7 0 obj Conflict Management and School Leadership. /Parent 2 0 R /Resources << endobj What are conflict management skills, and how can they help you at work? School Leadership and Management Styles CHAPTER 6 190 Highlights 191 Introduction 193 Salient d imensions of secondary school management behaviour of school principals 198 Aspects of teachers’ work and school management 201 Teacher appraisal and feedback and school management 203 Conclusions and implications for policy and practice >> Strong conflict management skills are an advantage in most positions, as conflict is virtually impossible to avoid. Here are some strategies you can use: Use conflict management techniques to develop your conflict awareness skills. /Width 320 /Font 59 0 R << /Type /Page /Contents 38 0 R /LW 1 /ExtGState 36 0 R << m�k���N�� 19 0 obj /SA true endobj /X10 20 0 R /Parent 2 0 R /ProcSet [/PDF /Text] >> /G11 17 0 R /Contents 63 0 R /MediaBox [0 0 612 792] endobj >> It is human nature to disagree, and disagreements are healthy when approached correctly. Conflict management, therefore, can be defined as an affirmative and effective approach to managing differences or disagreements (Asawo, 2011). %PDF-1.4 School managers and leaders need to understand what is entailed in conflict management and need high conflict competence to be able to be effective in their schools. << /SMask 69 0 R 5 0 obj /MediaBox [0 0 612 792] >> /ExtGState 45 0 R /Rotate 0 /Resources << >> GPL Ghostscript 9.04 /ca 1 /Parent 2 0 R /F4 21 0 R /Contents 56 0 R endobj 18 0 obj Kinicki et al, reviews several strategies and theories about leadership and conflict management. How do we teach students of all ages and developmental levels strategies like 'win-win' negotiation, mediation skills, and violence prevention? << /BM /Normal 7-28--2-01T2,: 1:2:32::1+ Theoretical Concepts on different schools on resolving conflicts The Conflict Management School - Title: Unit II: Theoretical Concepts on Conflict, ... you should be aware that leadership and conflict go hand-in-hand. endobj >> /ProcSet [/PDF /Text] ANALYSIS OF CONFLICT MANAGEMENT AND LEADERSHIP FOR ORGANIZATIONAL CHANGE Paluku Kazimoto Faculty of Business, University of Arusha, United Republic of Tanzania palukukazimoto@gmail.com, kazimotop@gmail.com ABSTRACT In organizations, conflict is regarded as the presence of discord that occurs when the goals, interests or values of >> 6 0 obj /Type /Page 2 0 obj If a staff is constantly at odds with each other and/or the administration then negativity will take over and our students will suffer. To resolve a conflict and achieve your desired goal, you must be well-prepared for the interaction with the person you wish to address. /Contents 35 0 R /Rotate 0 /F5 22 0 R /Contents 53 0 R /Parent 2 0 R >> Ramani and Zhimin (2010) describe conflict management as “an ongoing process that may never have a resolution.” Bano et al. 15 0 obj It is essential to understand that leadership is an essential part of effective management. /Font << << /Font 43 0 R /Pages 2 0 R Conflict Management - Serious conflicts arise when people hold incompatible values or when values are not clear. >> Yet school principals as managers, are expected to be able to creatively address conflicts in their schools. >> 16 0 obj /MediaBox [0 0 612 792] >> /ExtGState 64 0 R << JC-03-1-025-12-042-Msila-V-Tt.pmdSONY() endobj << /Annots [25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R] /Type /Page Managers should enhance transparency in their organizations and good leadership skills in conflict management. �^#�O1X��|�b[}[��� ����u�+oc[˹�v����)��V^v�����h��sFJyk��t��K� �-�� ��)&mG��[��Z� JP /ProcSet [/PDF /Text] endobj /ProcSet [/PDF /Text] () /Keywords () /Resources << /Contents 47 0 R >> /ExtGState 54 0 R endobj /XObject << /Type /Page /ProcSet [/PDF /Text] /MediaBox [0 0 612 792] Education competencies: Conflict management This competency is one in a set of complete functional and behavioral qualities that, when fully realized, can help … >> /Subtype /Image (2013) on /Metadata 3 0 R >> Managing Conflict by School Leadership: A Case Study of a School from Gilgit - Biltistan Darvesh Karim Aga Khan University Professional Development Centre, North, Gilgit, Pakistan Abstract – Managing conflict at school has been an age-old challenge for educators. /Parent 2 0 R /BM /Normal /Parent 2 0 R /Resources << /Filter /FlateDecode Teacher Unionism and School Management: A Study of (Eastern Cape) Schools in South Africa, School Management and the Struggle for Effective Schools, Researching the Principalship in the African Context: A Critical Literature Review. 12 0 obj Abstract. /Parent 2 0 R /ExtGState 61 0 R 14 0 obj /Height 320 /Rotate 0 endobj >> /MediaBox [0 0 612 792] 4 0 obj Conflict management is among the skills necessary for the development of successful school leaders. /Length 1791 /G12 18 0 R Sorry, preview is currently unavailable. /Rotate 0 Leadership and conflict resolution strategies are important to creating job satisfaction and reducing employee turnover, which is an added expense to the organization. << /ProcSet [/PDF /Text] /ca 1 The School of Conflict Management, Peacebuilding and Development at Kennesaw State University offers a Master's degree in Conflict Management, a Dual Master's degree in Conflict and Business Administration, and a Ph.D. in International Conflict Management. /MediaBox [0 0 612 792] /StructParents 0 School-based conflict can be ignited by a number of aspects. >> >> 15 0 R] Conflicts are a natural part of life and therefore a natural part of school life. /ExtGState 39 0 R The most effective school conflict management program is comprehensive, which means the entire school community is knowledgeable about and regularly use “win/win” approaches when attempting to address conflicts. /MediaBox [0 0 612 792] >> /X8 19 0 R /Font 62 0 R endobj This module will deal with the topics of influence, conflict management, handling difficult conversations, negotiation and decision making. /MediaBox [0 0 612 792] >> confrontation in their schools; they make use of The participants though mentioned an im- their School Governing Bodies (SGBs) as well portant aspect that conflict usually hits them as School Management Teams (SMTs). >> /Font 55 0 R /Parent 2 0 R /ModDate (D:7-28-2012, 12:32:51+05'30') >> /ExtGState << /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] << /Parent 2 0 R Schools are prone to conflicts and breakdown in communication especially in an age where all role-players are aware of their rights. Principals and teachers do involve in conflict resolution and management in the school system on issues bordering on students’ /ExtGState 57 0 R /ExtGState 48 0 R In this section, you will learn communication methods to increase understanding, which helps to break down conflict and allows for problem solving. 17 0 obj Moran (2001) sees conflict management as “a philosophy and a set of skills that assist individuals and groups in better understanding and dealing with conflict Conflict Management in School The better educators and students understand the nature of conflict, the better able they are to manage conflicts constructively10. 8 0 obj Educational administrators cannot avoid interacting daily with diverse groups of people including teachers, students, parents, school boards, and the community around the school. /Parent 2 0 R Business organizations will always encounter conflict from one time to another. /Rotate 0 /Resources << 7-28--2-01T2,: 1:2:32::1+ /XObject 58 0 R /Font 46 0 R – The purpose of this study is to examine the relationship between leadership styles and conflict management styles among managers, while handling interpersonal conflict (mangers and subordinates). >> Conflict Management I think conflict becomes detrimental to the school culture when the conflict(s) affect the overall morale of the staff. /Parent 2 0 R Both partici- pants related how conflict situations can lead to pants use similar tactics to quell conflict and psychological trauma and prolonged stress. << << << conflict resolution tend to use terms like negotiation, bargaining, mediation or arbitration. /Rotate 0 /Type /Page 3 0 obj >> 13 0 obj /Contents 44 0 R Leaders with conflict management skills have the ability to address and resolve the contradictory interests of two or more parties in a high-emotion, low-trust environment. /Length 4601 /ProcSet [/PDF /Text] >>

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